TERMS & CONDITIONS

Last Updated: June 2026

Welcome to Alanfar Perfumes. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. General

1.1 These Terms & Conditions govern your use of the website and all purchases made through it.

1.2 By accessing this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

1.3 Alanfar Perfumes reserves the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.

2. Products & Availability

2.1 We make every effort to ensure that product descriptions, images, pricing, and availability are accurate.

2.2 Product colors and packaging may vary slightly from images displayed on the website.

2.3 All products are subject to availability, and we reserve the right to discontinue or modify products without notice.

3. Pricing & Payment

3.1 All prices displayed on the website are in AED (United Arab Emirates Dirham) unless otherwise stated.

3.2 We accept secure online payments through approved payment gateways, including Visa, Mastercard, and other available payment methods.

3.3 Alanfar Perfumes reserves the right to refuse or cancel any order if payment authorization is declined or suspected fraud is detected.

4. Order Acceptance

4.1 Placing an order on the website constitutes an offer to purchase.

4.2 An order is considered accepted only after you receive a confirmation that your order has been processed and approved.

4.3 We reserve the right to cancel any order due to pricing errors, stock unavailability, suspected fraudulent activity, or any other reasonable cause.

5. Shipping & Delivery

5.1 Delivery timelines are estimates and may vary depending on location, customs clearance, public holidays, or courier delays.

5.2 Customers are responsible for providing accurate shipping information.

5.3 Alanfar Perfumes shall not be liable for delays caused by third-party courier services or circumstances beyond our control.

6. Returns, Refunds & Exchanges

6.1 Due to hygiene and safety reasons, perfumes, fragrance oils, and personal care products may only be returned if received damaged, defective, or incorrect.

6.2 Return requests must be submitted within 7 days of receiving the order.

6.3 Returned products must be unopened, unused, and in their original packaging.

6.4 Refunds, if approved, will be processed to the original payment method within the applicable processing period.

6.5 Shipping charges are non-refundable unless the return is due to our error.

7. Intellectual Property

7.1 All website content, including logos, images, product descriptions, graphics, videos, and designs, are the property of Alanfar Perfumes and are protected by applicable intellectual property laws.

7.2 No content may be copied, reproduced, distributed, or used without prior written permission.

8. User Accounts

8.1 You are responsible for maintaining the confidentiality of your account information and password.

8.2 Alanfar Perfumes reserves the right to suspend or terminate accounts involved in fraudulent, abusive, or unauthorized activities.

9. Limitation of Liability

9.1 Alanfar Perfumes shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

9.2 Our total liability shall not exceed the value of the product purchased by the customer.

10. Privacy & Data Protection

10.1 Customer information is collected and processed in accordance with our Privacy Policy.

10.2 Payment card information is processed securely through authorized payment providers and is not stored by Alanfar Perfumes.

11. Governing Law

11.1 These Terms & Conditions shall be governed and interpreted in accordance with the laws of the United Arab Emirates.

11.2 Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of the UAE.

12. Contact Information

For any questions, concerns, or inquiries regarding these Terms & Conditions, orders, products, returns, or services, please contact us:

Alanfar Perfumes
Shop Number 01, Plot Number 398-0, Ayesha Bint Abdullah Badoor Building, Near Gold Souk Gate No. 2, Al Buteen, Dubai, United Arab Emirates

Email: alanfarperfumesuae@gmail.com
Phone: +971 54 700 7038
Website: www.alanfarperfumes.com

Our customer support team will make reasonable efforts to respond to inquiries in a timely manner during business hours.